Joanna Jacques
Licensed Optician at Luxottica Retail Lencrafters
- Role
- Licensed Optician at LensCrafters
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Joanna Jacques
I am a Business graduate working in large corporate environment. My transformational leadership style allowed me to develop a diverse team of associates and managers with complementary skills. My role as a General Manager involves maintaining our culture while developing systems and processes that address the strategic needs of the business. Over the years, this has resulted in cross-functional success and trust between our retail team, doctors and manufacturing team. I am passionate about leading how we connect with customers and how their experience directly impacts overall success.
Experience
Licensed Optician
Mar 2020 — Present
Education
University of Arizona, Eller College of Management
Bachelor of Science (BS) Business and Public Administration
1992 — 1997
Skills
- P&L Accountability
- Associate Development
- Strategy
- Customer Service
- Six Sigma
- Inventory Management
- Quality Assurance
- Talent Acquisition
- Loss Prevention
- Driving Results
- Team Building
- Customer Engagement
- Criticality Analysis
- Situational Leadership
- Cross-Functional Team Leadership
- Talent Developer
- Store Management
- New Store Openings
- P&L
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