Joanna Lee

About Joanna Lee

I am a dedicated strategic leader and customer-centric professional experienced in leading offshore/outsourced teams, vendor neutral programs, high-volume onshore sourcing, social media recruiting, internal talent network management, Mobile Talent Experience Programs, and virtual events. I have been responsible for recruitment analysis, data interpretation, and the creation and execution of effective recruiting plans. I\'m skilled in client account management, adept at complaint handling and resolution, and experienced in the utilization of VMS tools, working with Managed Service Providers, and harnessing AI technology. My track record speaks to my passion for creating and leading teams that excel in delivering top-notch customer and candidate service while simultaneously achieving remarkable business results.

Experience

1. Business Enablement Partner

   ManpowerGroup

   Jun 2025 — Present · Milwaukee, WI, US

   As a Business Enablement Partner, I specialize in transforming operational efficiency through lean process design and strategic automation. I identify opportunities to streamline workflows, reduce manual effort, and implement scalable solutions that drive measurable impact across the organization.I lead cross-functional initiatives from ideation to execution ensuring alignment, adoption, and continuous improvement. I also serve as the lead business support for Experis PowerSuite, including Bullhorn and other integrated tech tools, where I optimize system performance and empower teams with the right digital capabilities to succeed.My passion lies in bridging the gap between business needs and technology, enabling smarter ways of working and fostering a culture of innovation.

Education

• Central Michigan University

  Bachelors, Philosophy - Business Ethics

  1999 — 2004

Skills

• Word
• Program Management
• Administrative Support
• Research
• Recognizing Problems
• Invoicing
• Microsoft Word
• Mentoring of Staff
• Coaching
• Powerpoint
• Microsoft Excel
• Adaptation
• Management
• Account Management
• Meeting Deadlines
• Promoting Products or Services
• Adapting New Procedures
• Project Management
• Customer Relations
• Generating New Business
• Recruiting
• Filemaker
• Billing
• Implementing New Policy and Procedures
• Filemaker Pro
• Prioritizing Tasks
• Setting Goals
• Social Networking
• Self Motivated
• Promotions
• Microsoft Office
• Sales
• Handling Complaints
• Data Analysis
• Administration
• Office Administration
• Administering Programs
• Human Resources
• Outlook
• Administrative Assistants