Joanna Okelley
Vice President @ Travelers | MBA
- Role
- VP, Claim Customer Services at Travelers
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Joanna Okelley
Results-driven executive with 23+ years leading large-scale insurance and financial…
Experience
VP, Claim Customer Services
Oct 2023 — Present · Hartford, CT, US
Education
Carnegie Mellon University - Tepper School of Business
MBA
2008 — 2010
Columbia University in the City of New York
Bachelor of Arts (B.A.)
1997 — 2001
Williston Northampton School
Highschool Diploma
1993 — 1997
Skills
- Financial Modeling
- Program Management
- Process Redesign
- Business Case
- Strategy
- Product Launch
- Benefits Realisation
- Change Management
- Business Case Design
- Management
- Financial Analysis
- Contact Center Optimization
- Contact Center Strategy
- Data Analysis
- Business Process Improvement
- Business Transformation
- Project Management
- Customer Service
- Business Development
- Business Analysis
- Strategic Planning
- Management Consulting
- Cross-Functional Team Leadership
- Business Strategy
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