Jo Morris
Senior IT Service Manager @Defence Nuclear Enterprise
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WORK HISTORY
Senior IT Service Manager @Defence Nuclear Enterprise
Bristol, GB
EDUCATION
The Open University
MBA
University of Lincoln
BSC (Hons)
SKILLS
ABOUT JO MORRIS
20+ years’ experience of working in an IT and Mobile Network function for global companies within Retail, Telecoms and Finance sectors. Significance experience building and maintaining strong relationships with key stakeholders across the business and with 3rd party suppliers including leading contract negotiations, outsourcing and reporting. Passionate about people and the diversity they bring to any organisation. Proven record of building and managing high performing teams across disparate geographical locations; driving technical delivery, identifying commercial savings, process and cultural transformation in a variety of technology areas.Currently reporting to the director of Mobile Cloud Core Operations as a Senior Manager with responsibility for implementing test automation solutions in the mobile network space. Additional responsibility for vendor management of our key suppliers and the financial management of the function. Key Skills• Building and leading high performing engaged teams• Business and Cultural Transformation• Building and Managing Stakeholder Relationships• Fiscal management – accountable for annual budget in excess of £10m • Commercial and partner management• Vendor Management• Analytical and Problem Solving • Continuous Improvement of processes and teamKEY ACHIEVEMENTS• Transformation from waterfall to agile delivery resulting in delivery of Emulation, E2E, System and Performance test automation capabilities in the mobile space.• Led commercial discussions to implement a full Managed Test Service into networks with savings of £16m over 3 years.• SMT recognition for Employee engagement improvement of 400% across the team• Successfully delivered the technical capability to sell the new EE brand and 4G tariffs into the Indirect Retail Chain.
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