Joanna W.

WORK HISTORY

EDUCATION

ABOUT JOANNA W.

Some of my key competencies include:• Team Leadership: Leading and mentoring a team of account managers and sales administrators, fostering a high-performance culture.• Stakeholder Management: Effective liaison with business owners and senior leadership, ensuring alignment with business objectives and seamless communication across departments.• Supplier Relationship Management: Overseeing procurement processes, submitting tender invitations to suppliers to gain the best value and product possible. Negotiating prices and contracts to ensure the most cost effective, quality, products and services are used, maintaining strong supplier partnerships to ensure we have the best value, streamlined supply chain.• Key Account Management: Driving growth through the management of key accounts, ensuring customer satisfaction. Securing repeat business through innovative thinking. Management and submission of customer Tenders.• Marketing Collaboration: Working closely with outsourced marketing agencies to design and implement targeted marketing campaigns on social media platforms and Google AdWords.• Networking and Events: Actively participating in industry networking events to build relationships, generate leads, and stay informed about market trends.• Customer Trust Management: Managing and monitoring the company’s Trustpilot account to ensure positive customer feedback and address any issues promptly.Adept at leveraging a combination of sales acumen and marketing strategies to drive business growth, enhance customer loyalty, and achieve corporate objectives.