Joanna Taylor
Senior Scrum Master @Simply Business
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WORK HISTORY
Senior Scrum Master @Simply Business
City Of London, GB
Project & Delivery ManagementSpearheaded the successful migration to Ubuntu and ARM-64, a complex, cross-functional initiative involving Engineering, DNA, and DevOps teams, delivering the project ahead of the Q2 deadline.Orchestrated a new, multi-team quoting project by coordinating team leads and facilitating planning, ensuring successful organisation and delivery of a significant initiative.Rolled out a new Agile Maturity Model across Platform, Perform, and Transform divisions, providing key insights that identified and targeted areas for team delivery improvement.Team Leadership & MoraleChampioned a targeted initiative to improve morale for an underperforming team, increasing their engagement score by 29 percentage points (from 18% to 47%) within one year.Fostered a high-performance environment within the wider Platform team, contributing to an overall engagement score of 83%.Enhanced team autonomy and collaboration by facilitating quarterly planning sessions and retrospectives, empowering teams to address core issues and take ownership of their projects.Process Improvement & StrategyDrove a strategic initiative to enhance code quality by identifying systemic issues, compiling a comprehensive report, and escalating to leadership, resulting in a new plan to future-proof the codebase and accelerate innovation.Revamped the Platform Performance Review meeting to be more interactive and data-driven, successfully creating a culture of continuous improvement and knowledge sharing that has led to a demonstrable reduction in cycle time.Streamlined the Platform support workflow, resolving operational inefficiencies, strengthening internal team relationships, and building a reputation as a proactive problem-solver.Professional DevelopmentCompleted SAFe Lean Portfolio Management certification in January 2025, passing the exam with a perfect score of 100% to deepen strategic business understanding.
EDUCATION
Harlow College
NCTJ Journalism
Bonhoeffer College, Castricum, the Netherlands
Dutch A-Level equivalent
REPS
Level 3 Personal Trainer, Fitness and Nutrition
Precision Nutrition
Precision Nutrition Level 1, Sports nutrition
Harvard University
CS50, Computer Science
Sky Academy
Get Into Tech, Computer Software Engineering
University of Southampton
Bachelor of Laws (LLB), Law
SKILLS
ABOUT JOANNA TAYLOR
PSM II Certified Scrum Master with over 6 years’ experience in Agile environments. I build and develop high functioning teams working on global products. My previous career as a journalist and running my own wellness business mean I have strong communication, coaching and mentoring skills. My passion is being a strong leader who gets the most out of people and helps them reach their full potential.
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