Joanna Roberts

About Joanna Roberts

I am a Director of Enterprise Applications with over two decades of experience guiding global organizations through ERP transformation and digital innovation. My career has been defined by leading large-scale SAP programs across manufacturing and sales operations, building high-performing teams, and aligning technology with measurable business outcomes.I specialize in SAP S/4HANA migration, ECC optimization, and hybrid ERP architectures, with deep expertise in application release management, compliance frameworks (SOX, FDA, GMP), and process improvement. Whether driving a global upgrade across 50+ plants or integrating SAP with Salesforce to boost order attainment, I focus on delivering solutions that combine technical excellence with business impact.Colleagues know me as a leader who thrives on complexity, fosters collaboration, and consistently delivers results. From managing a global SAP AMS team of 160+ resources with 98% SLA attainment to executing system enhancements that generated $1.5M in revenue gains and cost reductions, I bring both strategic vision and operational discipline to every initiative.At the core, I am passionate about digital transformation, operational excellence, and future-proofing enterprise landscapes. My goal is to continue helping organizations unlock the full potential of their ERP investments, ensuring agility, compliance, and sustained business value.

Experience

1. Director Enterprise Applications SAP

   Cepheid

   Jul 2024 — Present · OK, US

   Lead the strategic planning, and implementation of enterprise applications, including SAP S/4 transformation.Provide leadership and direction for the quote-to-cash and quote-to-service key functional areas.Collaborate with stakeholders to understand business requirements and translate them into technical solutions.Act as a solution architect, designing and implementing solutions that meet business needs and are aligned with the overall IT strategy.Manage change effectively, ensuring that stakeholders are engaged and informed throughout the process.Build and maintain strong relationships with stakeholders, including business leaders and IT teams.

Education

• Tulsa Community College

  Associates, Accounting

  1991 — 1993

• Francis Tuttle Technology Center

  Associate’s Degree, Accounting and Computer Science

  1988 — 1990

• Langston University

  BS, Management Information Systems