Joanna Matthews
Business Change Adoption Manager - Transformation @BT Group
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WORK HISTORY
Business Change Adoption Manager - Transformation @BT Group
London, GB
Change Management Lead across BT Business’ large-scale, complex transformation portfolio. Responsible for ensuring successful adoption of new products, systems, and ways of working across the organisation. Accountable for stakeholder engagement, communication, and readiness planning to support business-wide change. Collaborating with programme teams to simplify operations, reduce duplication, and deliver measurable value from strategic transformation initiatives.
EDUCATION
University of Exeter
Bachelor of Science (BSc), Psychology
London Metropolitan University
Master of Science (MSc), Occupational Psychology
ABOUT JOANNA MATTHEWS
With almost a decade of consulting experience, I’m a business psychologist who gets it: most people don’t like change. But change drives progress, so it’s crucial we bring people with us.I specialise in boosting engagement and cutting through the noise during organisational transformation. I aim to make sure people feel ready, supported and motivated to not just get through change, but do their best work because of it.
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