Joanna Leon
Director, Membership & Chapters at MHI | Managing Director, MHI-CICMHE | 2025–2027 ASAE DELP Scholar | Championing Belonging, Leadership & Growth | Strengthening Chapters, Educator Partnerships & Student Engagement
- Role
- Director, Werc Membership & Chapters Managing Director, Cicmhe at MHI: The Association That Makes Supply Chains Work
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Joanna Leon
I build ecosystems that strengthen membership, leadership, and the future…
Experience
Director, Werc Membership & Chapters Managing Director, Cicmhe
MHI: The Association That Makes Supply Chains Work
Mar 2015 — Present · Charlotte, NC, US
As the Director of Membership & Chapter Relations, I lead initiatives that drive membership engagement, retention, and recruitment strategies for WERC and MHI-CICMHE. My role focuses on creating a strong member community, increasing non-dues revenue, and leveraging data-driven marketing campaigns to enhance participation. Developed and executed a membership engagement strategy that increased retention and participation rates. Created customized membership solutions to enhance engagement and promote cross-selling and upselling of services. Spearheaded comprehensive member research to optimize member satisfaction and service value. Led the development and hosting of monthly webinar series and chapter leader training programs. Managed event logistics, registration, and stakeholder communications to ensure seamless experiences.
Education
Robert Morris University - Illinois
Associate of Arts (A.A.), Business Administration/Travel and Tourism
1991 — 1992
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