Joanna Garcia
Contract Solutions Business Manager @Thompson Hine LLP
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WORK HISTORY
Contract Solutions Business Manager @Thompson Hine LLP
Orchestrate and lead initiatives to implement efficient workflow processes- Align several teams including finance, intake/new business, and legal project managers to create firmwide reporting systems for project management and billing- Collaborate with technology development team to improve data reporting and analytics tools to provide better, proactive communication to clients- Create effective processes and procedures for workflow efficiencies to meet clients’ needs through use of innovation and technological advancements- Coordinate legal project teams including clients, lawyers, paralegals, and staff to manage Contract Solutions engagements as projects.Advance Strategic Plan to grow Contract Solutions- Create content and present to clients and internal practice groups on the value Contract Solutions provides- Collaborate with Marketing to develop language proposals and RFPs used to respond to specific client requests for information regarding the Contact Solutions services- Evaluate monthly client billing to identify inefficiencies and barriers to increased profit and devise strategies for improvement- Coordinate data-driven analysis with finance to structure attorney rates, AFAs, and other billing options for clients
EDUCATION
University of Dayton School of Law
Doctor of Law (JD), Criminal Defense
The Ohio State University
Bachelor's degree, Criminology
ABOUT JOANNA GARCIA
Self-motivated change leader who proactively implements creative and effective solutions…
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