Joanna de Waal
Global Seamless Delivery Director Program Director @Arcadis
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WORK HISTORY
Global Seamless Delivery Director Program Director @Arcadis
Various Clients across Industrial Manufacturing Sector>€20m revenue p.a.| 350- 500 headcountAs Seamless Delivery Director, I lead a PMO-style team responsible for overseeing multiple major project across Industrial Manufacturing, driving operational excellence, and fostering collaboration across diverse, cross-cultural teams. My key responsibilities included:• Establishing and managing program governance frameworks to ensure consistency, transparency, and accountability across all major projects.• Leveraging cultural insights and communication skills to bridge gaps between international stakeholders, ensuring alignment and fostering a unified approach to delivery.• Driving collaboration across multidisciplinary teams, creating an inclusive environment where ideas and expertise could be shared freely to achieve program success.• Monitoring program performance through metrics and reporting, providing executive-level insights to ensure informed decision-making and continuous improvement.• Supporting Finance teams to ensure robust financial management and driving commercial improvements across all programs.• Acting as the senior point of escalation for program-related issues, ensuring swift resolution and maintaining stakeholder confidence.Through my leadership, I successfully removed operational siloes and aligned culturally diverse teams, enabling seamless program execution and delivering value across multiple major projects. This role showcased my ability to unify teams across geographies, ensuring strategic priorities were met and client satisfaction remained high
EDUCATION
Ecole nationale supérieure d'architecture de Paris-Belleville
Socrates-Erasmus Exchange Programme, Architecture
Cracow University of Technology
Master of Architecture (M.Arch.), Architecure & Urban Design
ABOUT JOANNA DE WAAL
With over a decade of experience leading cross-cultural teams and delivering complex, large-scale programs, I specialize in aligning strategic priorities with operational delivery. As Global Seamless Delivery Director at Arcadis, I’ve driven operational excellence, unified international teams, and delivered measurable value across programs exceeding €20M p.a.I excel in building and embedding new business units, managing change, and fostering inclusive environments where diverse teams thrive. Passionate about empowering others, I mentor emerging leaders and champion initiatives to dismantle barriers, ensuring teams transcend cultural complexities.I bring expertise in program governance, financial management, and client success to drive transformation, inspire teams, and deliver sustainable growth at an organizational level.
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