Joanna Crump
Specialist Ii, Business Intelligence @IFF
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WORK HISTORY
Specialist Ii, Business Intelligence @IFF
Clackamas, OR, US
EDUCATION
Hendrix College
Bachelor's degree, English Literature
Georgia State University
Master of Science - MS, Applied Linguistics
The University of Alabama
Master of Library & Information Science - MLIS
SKILLS
ABOUT JOANNA CRUMP
I\'m a technically-minded information professional with over 6 years of experience managing SharePoint environments, building low-code Power Automate workflows, and developing governance strategies that support usability, compliance, and scalability.My background as a librarian gives me a strong foundation in information architecture and user-centered design, and I specialize in turning business needs into intuitive digital solutions — without heavy development. I\'m especially passionate about improving knowledge management, automating manual processes, and supporting better collaboration through Microsoft 365. SharePoint Online Administration Power Automate Workflow Design Metadata, Content Types & Permissions Governance & Lifecycle Policies Intranet & Digital Workplace Strategy Process Analysis & Business Stakeholder EngagementI’m looking for opportunities where I can help teams make the most of Microsoft 365 — improving information flow, driving adoption, and solving real problems.
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