Joanna Crump
SharePoint & M365 Functional Consultant | Governance & Information Management | Digital Workplace Specialist
- Role
- Specialist Ii, Business Intelligence at IFF
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Joanna Crump
I\'m a technically-minded information professional with over 6 years of experience managing SharePoint environments, building low-code Power Automate workflows, and developing governance strategies that support usability, compliance, and scalability.My background as a librarian gives me a strong foundation in information architecture and user-centered design, and I specialize in turning business needs into intuitive digital solutions — without heavy development. I\'m especially passionate about improving knowledge management, automating manual processes, and supporting better collaboration through Microsoft 365. SharePoint Online Administration Power Automate Workflow Design Metadata, Content Types & Permissions Governance & Lifecycle Policies Intranet & Digital Workplace Strategy Process Analysis & Business Stakeholder EngagementI’m looking for opportunities where I can help teams make the most of Microsoft 365 — improving information flow, driving adoption, and solving real problems.
Experience
Specialist Ii, Business Intelligence
Dec 2025 — Present · Clackamas, OR, US
Education
Hendrix College
Bachelor's degree, English Literature
1986 — 1990
Georgia State University
Master of Science - MS, Applied Linguistics
1996 — 1997
The University of Alabama
Master of Library & Information Science - MLIS
2010 — 2013
Skills
- Supervisory Skills
- Library Systems
- Community Outreach
- Information Design
- Knowledge Management
- Instructional Design
- Information Architecture
- Curriculum Design
- Robohelp
- Proposal Writing
- Microsoft Powerpoint
- Textbooks
- Sharepoint
- Metadata
- Blogging
- Distance Learning
- Powerpoint
- Research
- Library Research
- Library Instruction
- Cataloging
- Library Reference
- Applied Linguistics
- Social Media
- Policies & Procedures
- Technical Writing
- E-Learning
- Writing
- Library Science
- Quality Center
- English
- Sharepoint Designer
- Health Policy
- Policies & Procedures Development
- Records Retention Management
- Customer Service
- Higher Education
- Content Strategy
- Tutoring
- Microsoft Office
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