Joanna Cannon

About Joanna Cannon

Insightful, results driven, effective communicator, Senior Business Systems Analyst; with over twenty-fiver years of experience as a subject matter expert working simultaneously on multiple projects with product managers, software developers, operations staff, finance, and quality assurance personnel to develop and write business & functional requirements for transformation progjects, new software development, enhancements, data conversions, and maintenance. Experienced team player with proven ability to rapidly learn new systems and industries that positively impacts business performance. In addition to extensive experience with the SDLC, including Agile and Agile Product Owner.Specialties: Masters Certificate of Business Analysis from Villanova University Online, which includes the Essentials of Business Analysis Certificate and the Mastering Business Analysis Certificate including UML, Use Case training, Agile, and Agile Product Owner.

Experience

1. Senior Business Analyst

   Kemper

   Nov 2021 — Present · US

   Responsibilities included but not limited to gathering Business Requirements in the PNC group for both Commercial and Personal Specialty Auto regarding the Policy Management System, Guidewire Policy Center, Quoting system - Agent Quote, Billing-Guidewire Billing Center and the front end apps agents and insured use to access the Policy Management System. Additional experience includes writing and presenting BRDs to Business Stakeholders, Development, Operations, and QA. Wrote and executed numerous UAT test scenarios/test cases for large Transformation projects on behalf of the Business Stakeholders.

Education

• Santa Fe Community College

  AS, Zoo Technology

  1985 — 1988

• State University of New York at Oswego

  Bachelor of Applied Science (B.A.Sc.), Zoology/Animal Biology

  1984 — 1987

• VillaNova University OnLine

  Masters Certificate, Business Analysis

  2008 — 2008

Skills

• Process Improvement
• Team Building
• Management
• Integration
• User Acceptance Testing
• Quality Assurance
• Sharepoint
• Visio
• Business Requirements
• Requirements Gathering
• Insurance
• Requirements Analysis
• Team Leadership
• Business Analysis
• Software Development Life Cycle (Sdlc)
• Business Process
• Pmp
• Leadership
• Documentation
• Requiste Pro
• Software Documentation
• Sdlc
• Business Intelligence
• Project Planning
• Business Process Improvement
• Program Management
• Analysis
• Project Management