Joanna Ackrell

Area Sales and Education Executive @Estée Lauder

Haslemere, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

Area Sales and Education Executive @Estée Lauder

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GB

Area Manager at Estée Lauder Company covering the Skincare Cluster including La Mer, Clinique and Origins within Travel Retail UK and Ireland.

EDUCATION

1997

Worcester College of Technology

BTEC National Certificate , Sports Science

1994 — 1996

Worcester College of Agriculture

BTEC National Certificate in Equine Buisness Management

SKILLS

SalesRetailManagementLeadershipCustomer Service

ABOUT JOANNA ACKRELL

In my roles the team\'s focus on customer service management has elevated the retail experience for travelers, showcasing commitment to operational efficiency and exemplary sales performance. With a rich background in commercial management, my journey has been defined by creative problem-solving and effective communication, ensuring that each project under our wing, from product launches to store optimizations, thrives in the fast-paced airport retail environment.The transition from Regional Operation Product Manager at World Duty Free to leading retail operations at Artisan People Group has honed my expertise in steering high-performance teams towards innovative solutions. Collaborating with senior stakeholders, we have successfully enhanced customer satisfaction and driven growth, reflecting our shared vision of pushing the boundaries in airport retail and duty-free commerce.

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