Joann Pineiro

Store Manager @Kipling

Orlando, FL, US
MOBILE NUMBERS
+14•••••••40

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WORK HISTORY

Jan 2012 — Present

Store Manager @Kipling

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Orlando, FL, US

Demonstrated leadership in driving sales and profitability by achieving or exceeding all established store and individual goals •Strong customer service and retail sales experience •High levels of visual and merchandising standards •Ability to work in a fast-paced environment Drive business and maximize sales (achieving sales, UPT, and ADS goals) through customer service, product knowledge, housekeeping standards, merchandise presentation, promotion, and signage.OPERATIONS - to understand and efficiently implement the directives of the company regarding all operational procedures in order to satisfy the needs of the customer while helping the company achieve its goals.RECRUITING & HIRING - through effective recruiting interviewing, to find and bring to the company employees who possess the skills necessary to help the store achieve its goals while representing the company.TRAINING & DEVELOPMENT - to train and develop a staff to consistently perform to both their own potential and company standards through daily coaching, meetings, performance evaluations, and disciplinary measures. LOSS PREVENTION, INVENTORY CONTROL, & SAFETY - to adhere to company direction regarding loss prevention in order to maintain a safe environment while limiting potential loss (achieving the store\'s established Inventory goal); to plan and execute organized Physical Inventories; and to always act in a manner that presents a safe working and shopping environment.DECISION MAKING - to plan, implement, and follow up on responsibilities and tasks, while recognizing and overcoming obstacles so that the desired results may be accomplished FINANCIAL - to control store expenses, including payroll (achieving the store\'s annual goal), supplies, and services.

EDUCATION

1994 — 1998

Juan Antonio Corretjer

Certification, Executive Assistant/Executive Secretary

1998 — 2004

American University

B.A, Business Administration -Management

SKILLS

Process SchedulerFashionSourcingEmployee RelationsDriving ResultsRecruitingHiringRetail SalesTeam BuildingManagementTime ManagementMarketingCustomer SatisfactionTrainingApparelNew Store OpeningsStore ManagementAdvertisingShrinkageComputer KnowledgeForecastingSales OperationsCustomer RetentionStore OperationsCustomer ServiceCustomer ExperienceSellingLoss PreventionLeadershipHuman ResourcesInventory ManagementInventory ControlCoachingMerchandisingSalesSales ManagementPerformance ManagementEmployee TrainingBillingualInterviews

ABOUT JOANN PINEIRO

Retail growth potential

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