Joann M. Prohaska
Manager, Payer Technology Systems - Advisory Services at Optum
- Role
- Manager, Payer Technology Services in Optum Advisory Services at Optum
- Location
- Scranton, PA, US
- LinkedIn followers
- 500 followers
About Joann M. Prohaska
Experienced Business and Systems Analyst, Project Manager and Configuration Analyst in both client and consultant roles with over 26 years demonstrated history of working in health care payer, health care software and hospital industries. Strong professional skills in business analysis, requirements gathering, configuration, system implementation, process documentation, UAT, and process re-engineering. Teamwork oriented with a willingness to share knowledge as well as work to constantly gain new knowledge of systems and/or business operations in the best interest of the client. Background includes claims operations and clinical care (authorizations, appeals and grievance) management in all lines of business including Medicare, Medicaid, DSNP, CHIP, Blues Organizations and various other commercial health plans.
Experience
Manager, Payer Technology Services in Optum Advisory Services
Nov 2017 — Present
Education
King's College
Masters, Health Care Administration
1998 — 2000
East Stroudsburg University of Pennsylvania
Political Science and Public Health Administration, Political Science and Government
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