Joann C. Serra

Director of Finance, Administration and HR @Arizona Opera Company

Phoenix, AZ, US

Ensure the processing and recording of the financial transactions which reflect all of the business at a facility level, i.e. revenue generation, accounts payable, payroll expenses in accordance to general accepted accounting principles. • Develop and maintain a budgeting system for future operations of the company. • Provides long term range planning, budgeting process and forecasting for the company. • Monitor and confirm financial condition by conducting audits; providing information to external auditors. • Achieve budget objectives by scheduling expenditures; analyzing variances; initiating corrective actions. • Provide status of financial condition by collecting, interpreting, and reporting financial data. • Ensure operation of equipment by establishing preventive maintenance requirements and service contracts, maintaining equipment inventories; evaluating new equipment and techniques. • Complete operational requirements by scheduling and assigning employees; following- up on work results. • Maintain financial staff job results by coaching, counseling and disciplining employees; planning, monitoring, and appraising job results. • Protect operations by keeping financial information and plans confidential. • Directly interfaces with various departments concerning cash-flow decisions.

Rutgers University

Certificate, Finance and Financial Management Services

Teaneck High School

High School Diploma

Bergen Community College

Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Northwood University

PHR Certificate, Human Resources, PHR Certificate