Joanie Linder
Business Analyst | Software Application Readiness Lead | Driving System Adoption & Operational Excellence
- Role
- Lead Business Analyst, Software Application Readiness Lead at Monster Government Solutions
- Location
- Olympia, WA, US
- LinkedIn followers
- 500 followers
About Joanie Linder
With more than 20 years of experience in workforce development, I bring extensive…
Experience
Lead Business Analyst, Software Application Readiness Lead
Oct 2016 — Present · WA, US
Workforce development subject matter expert.Provides functional and technical guidance to Technology staff and Management.Program Configuration Specialist for Monster\'s workforce development case management software application MonsterWorks. Participates in new/ongoing integration activities between other client business systemsCreates, triages, and resolves application deficiencies within the Atlassian Jira ticketing system.Supports integration enhancements and process re-engineering efforts.Deliver software training to user acceptance testers, trainers, and end users.Manages change requests related to the working project to meet the agreed deadlines.Enterprise Manager for case management application ETO (Efforts-to-Outcomes).
Skills
- Hris
- Community Outreach
- Policy
- Customer Service
- Career Counseling
- Organizational Development
- Job Search Strategies
- Public Policy
- Conflict Resolution
- Coaching
- Time Management
- Case Management
- Interviewing
- Job Search
- Employee Relations
- Career Development
- Workshops
- Spanish
- Job Coaching
- Microsoft Word
- Resume Writing
- Workshop Presenter
- Outlook
- Notary Public
- Mock Interviews
- Facilitation
- Interviews
- Bilingual-Spanish
- Workshop Facilitation
- Healthcare
- Case Managment
- Cover Letters
- Training
- Public Speaking
- Career Assessment
- Interview Preparation
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