Joan Hocking
Service Manager @Cnc Building Control
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WORK HISTORY
Service Manager @Cnc Building Control
EDUCATION
City College Norwich
Dipolma (DipM), Marketing
Attleborough High School
O'levels & CSE, Maths, English, History, Biology, Art & Design, French, Music, Needlework
SKILLS
ABOUT JOAN HOCKING
Joan is an accomplished business development and marketing professional with over 12 years experience of working within the building regulations and consultancy sector of the construction industry. She has built her reputation as an effective business development / marketing professional on her understanding of key business objectives and her ability to achieve profitable growth and increased market share by generating leads and building relationships. Joan is passionate about delivering exceptional customer service and goes the extra mile with her professional ‘can do/can fix’ approach to ensure long term customer relationships are maintained. She supports the process from pre-sales to after sales care by directly engaging with customers in positive communications. She is highly motivated, dynamic and an outgoing individual who has the ability to influence decision makers, generate ideas, problem solve creatively and develop strategies that encourage sales and business success.She prides herself on her openness, honesty and integrity. Her unique specialities include -Delivering Sales, Marketing, Relationship Management, Key Account Management, Marketing Strategy, Branding, Database Management, Commercialisation & Event Management. Extensive construction industry knowledge including Building Regulations, Fire Consultancy, Sprinkler Needs Assessments, Sustainability (including Energy Reports & Air Testing) & Acoustic Engineering. Contact her on T : 01•••••••04(direct dial)E : j••••••••@cncbuildingcontrol.gov.ukW : cncbuildingcontrol.gov.ukSouth Norfolk House, Cygnet Court, Long Stratton, NR15 2XE
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