Joan E.
- Role
- Customer Success Manager at Backerkit
- Location
- Oakland, CA, US
- LinkedIn followers
- 500 followers
About Joan E.
Experienced leader in technology with a proven track record of success in leadership…
Experience
Customer Success Manager
Jul 2021 — Present
Collaborated with creative project creators to guide them through the setup process, offering hands-on assistance to ensure smooth project launches- Proactively identified and resolved technical issues, enhancing the user experience and minimizing disruptions- Provided expert advice on generating reports and leveraging data insights to optimize survey response and sale/s rates- Offered personalized guidance and best practices to foster successful post-campaign engagement…
Education
Springboard
UX Career Track
2019 — 2020
Georgia State University
Bachelor's of Music, Major in Voice Performance; Minor in Sociology in Gender and Sexuality
2005 — 2011
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