Joanda Wilson

Sr. PM Amazon

Role: Experience and Advocacy, Shipping and Delivery at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Joanda Wilson

Specialties include Project Management Contact Center Operations and Optimization…

Experience

Experience and Advocacy, Shipping and Delivery
Amazon
Sep 2021 — Present · Seattle, WA, US

Education

University of Arkansas
Bachelor of Science (B.S.), Exercise Science
1996 — 2000

Skills

Data Analysis
Management
Quality Assurance
Team Management
Analytics
Knowledge Management
Crm
Project Management
Process Improvement
Customer Experience
Troubleshooting
Recruiting
Business Process Re-Engineering
Call Center
Microsoft Excel
Business Analysis
Training
Program Management
Business Process Improvement
Vendor Management
Business Process
Leadership
Performance Management
Call Centers
Contact Centers
Customer Relationship Management (Crm)

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Joanda Wilson

Experience

Experience and Advocacy, Shipping and Delivery

Education

University of Arkansas

Skills

Find verified contacts for anyone on LinkedIn