Joan Sales
Senior Product Portfolio Manager @PeopleCert
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WORK HISTORY
Senior Product Portfolio Manager @PeopleCert
London, GB
Leading the success, vision, strategy, product roadmap through to product operations for the Axelos/PeopleCert Digital and IT best practice portfolio of products including ITIL, the world\'s most popular and widely used ITSM framework
EDUCATION
IOE - UCL's Faculty of Education and Society
MA
ABOUT JOAN SALES
Experienced business leader delivering successful and value-adding digital products, services and projects from strategy to operations. Proven track record of driving business growth through technology-enabled design, development, delivery and management of digital products and services for global B2B and B2C commercial customers and markets.Work collaboratively with Board members, C-suite executives, business and technology leaders and specialists in cross-functional teams to develop the business strategy and action plans that ensure successful development and delivery of digital products, services and projects in the modern age.Focus on innovative digital products and services, effective user experience and product design, agile product development and project management, customer satisfaction, performance improvement and stakeholder management. Strong organisation development, project and change management background. Commercial and technology acumen in developing and managing portfolio of digital products, from market and customer analysis, user experience and product design, development through to delivery to global markets and customers, and ongoing product innovation and support.
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