Joana Plazas

Talent Development, Senior Facilitator & Instructor @Trinity Health

Philadelphia, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Talent Development, Senior Facilitator & Instructor @Trinity Health

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Deliver learning and development experiences, including training, to colleagues of all levels including Senior Leadership with the ability to facilitate at an intermediate to advanced level of proficiency- Serve as a Trinity Health facilitator for Trinity Health formal learning programs and curriculums using instructor-led, virtual learning or other delivery methods to maximize transfer of knowledge and build learners’ skills- Identify training needs and defines appropriate learning and development solutions for both internal and external customers- Lead department internal work groups focused on the delivery of learning modalities with a focus on learning and development process and improvement initiatives- Serve as an education consultant on colleague and leadership development. Works one-on-one or with groups of leaders to support talent development processes. Participates in Success Case Evaluations of training programs- Collaborate with learning experience designers and subject matter experts to review training and other learning and development content and solicit examples to use in course presentations and to continuously improve learning and development programs- Develop and maintain interactive and collaborative relationships and partnerships with clients, stakeholders, vendors and key industry leaders.

EDUCATION

2015 — 2017

Saint Joseph's University

Master’s Degree, Health/Health Care Administration/Management

2005 — 2009

Temple University

B.B.A, Human Resource Management

ABOUT JOANA PLAZAS

Organization Leadership professional & change agent offering experience in Culture Evolution, Human Resource Management, Patient Experience, Recruitment, and Program Management. Proven success in the areas of employee engagement, on-boarding, system improvement, and process improvement. Ability to communicate effectively with professional contractors, community leaders, and hospital staff at all levels.Specialties- Service Excellence- Employee Engagement- Culture Evolution- Patient Experience- Public relations- Project Management- Operations

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Joana Plazas — Talent Development, Senior Facilitator & Instructor at Trinity Health in Philadelphia, PA, US | Unifers