Joan Mattimore
Delivery and Success Consultant--AI and Automation
- Role
- Amplify Delivery and Success Consultant at Bullhorn
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Joan Mattimore
I am passionate about Customer Success, Service, and Support. I am here to partner with forward thinking companies that are looking to improve the way business is done day over day. I help companies work with technology and automations to accomplish more by utilizing a system to its full potential.
Experience
Amplify Delivery and Success Consultant
Jul 2025 — Present
Implementation and adoption consulting for Bullhorn\'s AI Suite (Amplify)Partner with early access customers to implement and optimize AI solutions tailored to their workflowsProvide strategic consultation to translate business needs into effective product use casesCreatively problem-solve complex challenges and design scalable solutionsGather structured product feedback and translate insights into actionable recommendationsCollaborate closely with Product and Engineering teams to influence roadmap priorities and feature developmentSupport prompt engineering and prompt refinement to improve AI performance, accuracy, and usabilityEducate clients on best practices for AI interaction and workflow integration
Education
Indiana University Indianapolis
Medical Humanities, BA, Minors in Sociology and Philosophy
2011 — 2015
Skills
- Microsoft Word
- Customer Service
- Hospitality Industry
- Restaurants
- Leadership
- Public Speaking
- Hospitality
- Teamwork
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