Joan Billings
Miracle Ear Tewksbury, MA
- Role
- Patient Care Coordinator Trainer Insurance Verification Specialist at Miracle-Ear, Inc.
- Location
- Lowell, MA, US
- LinkedIn followers
- 500 followers
About Joan Billings
Six years of Sales Manager. One year as General Manager. Residential and Commercial. Road…
Experience
Patient Care Coordinator Trainer Insurance Verification Specialist
Oct 2022 — Present · Tewksbury, MA, US
Trainer for Patient Care Coordinators in Massachusetts and New Hampshire. Insurance Verification Specialist. Create patient accounts, schedule patient exams, update charts with Audiograms and exam information and retrieve insurance information. Coordinate with foundations to help assist patients with no insurance receive hearing aids. Maintain and update insurance payment spreadsheets and follow up on insurance payments.Order and check in hearing aids, test and set up equipment. Daily use of Outlook to work with multiple locations to achieve top notch service to our patients. Order office supplies and keep the location clean and sanitized for the safety of our patients and guests. Assist with Open House events.
Skills
- Microsoft Outlook
- Leadership
- Public Speaking
- Outlook
- Microsoft Office
- Budgets
- Cpr Certified
- Microsoft Word
- Resume Writing
- Emr
- Data Entry
- Time Management
- Management
- Team Building
- Sales Management
- Hospitals
- Staff Development
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Microsoft Excel
- Powerpoint
- Process Improvement
- Customer Service
- Healthcare
- Medical Terminology
- Strategic Planning
- Training
- Customer Satisfaction
- Hipaa
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