Joan Abikwi

Team Lead - Tesco Colleague @Tesco

GB

Championed initiatives focused on reducing food waste and promoting sustainability within the community.• Delivered exceptional customer service at checkouts, ensuring a seamless and personalised shopping experience that enhanced customer satisfaction. • Enhanced customer experience by implementing personalised service initiatives, contributing to a significant increase in customer satisfaction scores.• Managed day-to-day colleague administration tasks in alignment with People processes, maintained accurate records and supported team coordination.• Streamlined operational routines, ensuring adherence to health and safety guidelines while optimising stock management practices.

Edinburgh Napier University

Master's degree

Benson Idahosa University

B.Sc

University of Lagos

Master's degree