Joal Harper

About Joal Harper

As a Technical Sales Engineering Director & Senior Manager, I’ve got over 15 years of experience leading global and regional teams with multimillion dollar quotas. I love the chase and pace of high-tech Enterprise sales. When I’m not chasing deals, I’m out with my dogs chasing “plates,” the top award in the Master National Retriever Club.Training dogs for competition requires patience, commitment, and an eye toward long term achievements vs. short term gain. You can’t just walk up to a dog and expect them to work for you. You’ve got to establish a bond. These qualities apply in people management t••••••••@gmail.comDEFINING LEADERSHIP“You know if they’re walking into an opportunity, it’s worth it.”I’ve been lucky to have great leaders as mentors in my career at Dell. They command the room without being commanding, and they always have a strong team around them. People follow knowing the work they do will make an impact.PEOPLE FIRSTI believe in the leadership philosophy best expressed by Herb Kelleher of Southwest,\"Your people come first, and if you treat them right, they\'ll treat the customers right.\" Achieved < 1% attrition rate among my team over 10 years, compared to the 30% company average.SOLVING THE MOST CHALLENGING BUSINESS PROBLEMSOften, solving a complex technical challenge for 1 client, solves it for many. Beyond spotting the business opportunities, it takes strong relationships with internal technical teams who see and execute a new vision for the market. Developed new business worth $100M+ by collaborating with internal product teams and developers to pilot, package, and market solutions to key Telco customers.BUSINESS PARTNER DEVELOPMENTIncreasingly, alliances and partnerships offer opportunities to bridge technology gaps and better serve customers. In areas of mutual interest where we might have previously competed, we can partner, collaborate & grow together. Grew $2.5M of business into $50-60M through piloting and developing collaborative partnerships.WHAT TEAM MEMBERS SAY“Joal was extremely helpful in both training and then mentoring me as a newbie to Dell. Luckily, I was able to work as one of his direct reports. He had the technical acumen to understand the business & assist when necessary, but also trusted his engineers to drive solutions.”“Joal taught me how to tackle problems head-on and to always provide direct feedback. He is an awesome leader and always willing to lend a hand with helpful common-sense guidance. Together we grew our business quarter over quarter, year after year.”

Experience

1. Director Oem - Dell Technologies

   Vertiv

   May 2025 — Present

Education

• Texas A&M University

  Business and Kinesology

  1990 — 1994