Joakim Alex
Loyalty & Payments Leader | Driving Customer Behavior and Business Transformation | Expertise in Analytics, Loyalty, Credit Card Pricing, and Process Optimization | Ex-Amex, Ex-McCann
- Role
- SVP Product Development - Pricing and Rewards Optimization at Citi
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Joakim Alex
Results oriented and seasoned leader with deep experience driving consumer behavior and…
Experience
SVP Product Development - Pricing and Rewards Optimization
May 2025 — Present · New York, NY, US
Leading process optimization across credit card portfolio- Identify opportunites to enhance margin, customer experience and operational excellence- Drive prioritization and decision making - Lead requirements gathering, execution and stakeholder management
Education
School of Business, Economics and Law at the University of Gothenburg
Master's degree
School of Business, Economics and Law at the University of Gothenburg
Bachelor's degree
School of Business, Economics and Law at the University of Gothenburg
Bachelor's degree
Skills
- Business Intelligence
- Management
- Pricing Strategy
- Pricing
- Strategy
- Sas
- Customer Insight
- Strategic Consulting
- Financial Modeling
- Analysis
- Product Management
- Consumer Insights
- Customer Acquisition
- Strategic Analysis
- Database Marketing
- Analytics
- Marketing Strategy
- Business Strategy
- Competitive Analysis
- Financial Services
- Crm
- Direct Marketing
- Business Analysis
- Strategy Development
- Credit Cards
- Segmentation
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.