Jovante Smith
- Role
- Billing Specialist at Cision
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Jovante Smith
Experienced Accounts Payable Specialist with a demonstrated history of working in the…
Experience
Billing Specialist
Jan 2022 — Present
bill, credit and edit invoices for clients, communicating both directly with clients and internal sales account owners • Perform rebills for clients and any other requests from management which includes auditing, account review, special handling, and communication to different levels of employees • The role requires strong communication and organizational skills • Provide exceptional customer service and be able to de-escalate and resolve conflicts on a regular basis • Draft key client deliverables, including customer invoices and credit memos • Assist in the resolution of billing discrepancies and disputes • Assist with monthly closing procedures • Compiling, interpreting, and summarizing billing data • Support accounting operations and client service staff with customer analyses and communication • Operate an electronic billing system and works with database software • Compile and review reports • Work with collections team to pursue past due payments
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