Jo Szulikowski
Head of Incident Management and Oversight @Phoenix Group
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WORK HISTORY
Head of Incident Management and Oversight @Phoenix Group
EDUCATION
De Montfort University
Bachelor of Business Studies (BA), Business Administration and Management, General
SKILLS
ABOUT JO SZULIKOWSKI
A operational and transformational leader, with over 20 years Financial Services experience, with a background in leading high performance teams and successfully increasing staff engagement whilst maintaining efficiency and productivity whilst operating within budget.Excellent stakeholder management skills, with a background in cultivating effective relationships both internally and externally at a variety of levels with the aim of achieving goals and optimising business opportunities. Strong leadership background with experience coordinating the operational and financial activities across a diverse range of departments with the aim of achieving agreed service standards and delivering a positive customer experience.Diverse background in change management with experience of delivering medium sized change projects right from initiation and planning through to delivery and implementation complimented by a proven track record in developing new initiatives. Prince2 Certified & CIPD associate member
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