Jo Shock
Owner @Streamlines Virtual Support
Signup · Get unlimited contacts
WORK HISTORY
Owner @Streamlines Virtual Support
Glasgow, GB
Making client management simpler for 1 to 1 service providersJan 2021 - PresentOnline Business Manager/Tech Virtual AssistantJan 2015 - PresentSupporting a wide range of online business clients, including systems support, streamlining processes, recruitment, email management and customer support.
EDUCATION
University of Southampton
BSc, Maths with computer science
SKILLS
ABOUT JO SHOCK
You’re an expert service provider, but working with your clients feels overwhelming.Cobbled-together systems leave you wondering if you (or someone on your team) are about to drop the ball on a client.You have too many pieces of the puzzle in too many different places and it feels like either your head or your inbox will explode holding it all together.I can help if you:• have scattergun or unsustainable systems for onboarding and working with your clients• feel muddled because all your client information lives in your inbox, Google Docs, or even in your head• struggle to keep track of each piece of client work, especially if you have team members doing some of the tasks• know there are tasks you could automate or delegate – you’re just not sure which is best or where to start• know you\'ll either start forgetting things or you\'ll end up very stressed trying to remember it all• know you\'re not making the most of your client software. Or maybe you’ve abandoned it.Client management is taking up more of your headspace than it should. You know there must be a better way that would be easier - and more efficient - for you and your clients.I’m here to help you create an effective client management journey in your business. By combining clear processes with the right tech and outsourcing options for you, you will go from cobbled-together and struggling to handle all the balls. to working calmly and efficiently with all your clients-Now there\'s one more thing you should know:You\'ll never hear me evangelising about any particular apps because I firmly believe there\'s no such thing as one-size-fits-all when it comes to software. Every business owner is different and we all have different clients, which is why I first work with you to get your client management processes right, before tailoring any software recommendations for your needs and helping you to understand how it can work for you.If you\'d like to free up your headspace with improved client management processes and systems, send me a DM to chat about how I can help you get there.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.