Jo Mayer

Non Executive Director @Riverside

Manchester, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Apr 2026 — Present

Non Executive Director @Riverside

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Non Exec supporting Customer Experience

EDUCATION

N/A

The Forward Institute

Leadership with societal purpose

N/A

Harvard Business School Executive Education

Executive Education Advanced Management Programme, Business strategy

SKILLS

Credit CardsNew MediaBusiness Relationship ManagementPeople LeadershipRetail BankingCreditCustomer RetentionLeadershipStakeholder ManagementCustomer ExperienceContact Centre TransformationCall CentersCredit RiskCustomer SatisfactionCustomer OrientedRelationship ManagementCross SellingFinancial ServicesOperational RiskChange ManagementBankingRisk ManagementFinanceChannel Account Management

ABOUT JO MAYER

Fellow of the Forward Institute Northern Power Women- Power-list 2020 CCA Global Director of the year 2019.Financial services professional. Member of NHS Patient Experience Committee- Committed to supporting NHS Improvement. Member of CCA Global Industry Council A Customer obsessed leader who has improved and transformed the experience of direct contact operations for Customers using them and staff working in them.

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