Jo Hyland

End User Training Manager Entain Group @Entain

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2019 — Present

End User Training Manager Entain Group @Entain

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EDUCATION

1995 — 1997

Trowbridge Technical College Trowbridge Wiltshire

HNC Electronic Publication & Illustration

1980 — 1985

John of Gaunt Trowbridge Withshire

Senior School, O' Level & GSCE

1985 — 1987

Trowbridge Technical College Trowbridge Wiltshire

BTEC Nationa Diploma in Interior Design

SKILLS

Microsoft WordTeam LeadershipCustomer ServiceTraining DeliveryProgram ManagementCoachingLeadershipPerformance ManagementEmployee TrainingItilMicrosoft ExcelProject ManagementArtistTeam ManagementColf (Certified on Line Facilitator)Change ManagementSystem AdministrationWorkshop FacilitationPolicyPublic SectorAuthor of Childrens BooksTrainingManagementProject PlanningOutlookTeachingTime Management

ABOUT JO HYLAND

I am driven to design and develop new training programmes, modifying existing curricula to meet the needs of participants.Highly personable I am able to maintain superb collaborative relationships with peers, stakeholders and external partners, ensuring that programmes are delivered on time.A ready smile and excellent sense of humour, a definite charismatic, energetic and highly personable lady, who is highly creative in developing training strategies that build strong teams and cultivate a positive training environment. I enjoy nothing more than helping participants obtain the knowledge and skills required to complete their job.

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Jo Hyland — End User Training Manager Entain Group at Entain in Reading, GB | Unifers