Jo Davies
Head of Operations (and Group Complaints) @Ultimate Finance
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WORK HISTORY
Head of Operations (and Group Complaints) @Ultimate Finance
Bristol, GB
Overseeing the Credit Control, Transaction Processing, and Reconciliation departments by managing onshore and offshore operations teams. Inspiring them to deliver top class service to our clients. This involves strategic planning for the teams, in addition to managing costs and driving continual service improvements.Dealing with company complaints across all divisions by maintaining open lines of communication with complainants, stakeholders, and industry organisations.
SKILLS
ABOUT JO DAVIES
I have been enjoying a break from the finance sector to focus on writing and reflection…
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