Jo Anne Ortiz
Serving Communities through Public Transportation
- Role
- Manager, Service Impacts- Events Special Bus Requests at CapMetro
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Manager, Service Impacts- Events Special Bus Requests
Jun 2025 — Present · Austin, TX, US
Manage service impact inspectors-Coordinate between internal and external stakeholders for special events that will impact transportation services-Develop a new team in operations to manage detours, road closures and closed stops as needed.
Education
The University of Texas at Austin
Bachelor of Science (BS)
1996 — 1997
The University of Texas at Austin
Bachelor of Arts (BA)
1992 — 1996
Skills
- Healthcare
- Hospitals
- Healthcare Management
- Healthcare Information Technology
- Emr
- Hipaa
- Revenue Cycle
- Medical Terminology
- Process Improvement
- Ehr
- Medical Billing
- Peoplesoft
- Microsoft Excel
- Financial Reporting
- Accounting
- Medicare
- Accounts Payable
- Microsoft Office
- Leadership
- Management
- Training
- Change Management
- Public Speaking
- Team Leadership
- Team Building
- Organizational Development
- Microsoft Powerpoint
- Microsoft Word
- Customer Service
- Customer Satisfaction
- Customer Service Training
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