Jo Austin
Security & Resiliency - Global COO and Vice President of Transformation @Kyndryl
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WORK HISTORY
Security & Resiliency - Global COO and Vice President of Transformation @Kyndryl
EDUCATION
Oxford Media & Business School
Business Administration and Management
ABOUT JO AUSTIN
Highly analytical and results-oriented customer leader with extensive experience in running large delivery organisations as well as driving transformational change/modernisation, spearheading large-scale projects, driving sizable technology-based organisations and executing continuous improvement initiatives. Demonstrated history of success in developing $m revenue-generating enterprise-level strategies and implementing new interventions for increasing organisational effectiveness. Well-versed in determining roadblocks, analysing/meeting unique requirements, and deploying top-notch transformation solutions. Remarkable efficiency in managing project portfolios, leading software migrations, and conducting gap analysis for future decision-making. Customer-focused individual, expert in nurturing long-term productive relationships whilst managing $b P&L and collaborating with cross-functional teams. Recognised for optimising employee engagement and promoting reinvention/organisational development as well as championing diversity at all levels.Areas of Expertise• IT Business Transformation & modernisation • Organisational Development• Process Redesign & Structure• Agile, change Management• Automation • Project Management & Consultancy • Strategic Planning & Execution • Team Training & Leadership • Process Improvement• Bid Leadership • Risk Assessment & Mitigation • Stakeholder Engagement• Contract Negotiation• Major Incident Management• Regulatory Compliance• Service Reliability
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