Jim Nielsen
Manager of Sales Development - Client Retention @Kapitus
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WORK HISTORY
Manager of Sales Development - Client Retention @Kapitus
Los Angeles, CA, US
Guiding teams of 10+ new hires and seasoned CRM/SDR representatives through the Kapitus products and sales processes to provide the best possible service, while acting as Consultant\'s to achieve the goals of our Merchant\'s and Kapitus alike. Training, SalesForce, Product Knowledge, Process and Reporting.
EDUCATION
Western Governors University
Bachelor's degree, Business Administration and Management, General
Coursera
Project Management
ABOUT JIM NIELSEN
Over the past 15+ years, I have streamlined and optimized business processes, developed innovative sales operations strategies, and led teams to deliver continuous revenue growth and achieve national sales rankings across highly competitive business verticals. I have also delivered influential leadership and direction to improve and strengthen business operations as well as the end-to-end product lifecycle utilizing in-depth project management skills, best practices and expertise in areas such as Lean Six Sigma, Agile, and Scrum methodologies.
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