Jennifer Fernandez

About Jennifer Fernandez

I\'m a Senior Director of Technical Program Management with 15+ years of experience leading TPM organizations — from startup scrappiness at Stitch Fix pre-IPO to enterprise transformations at Google, Cisco Meraki, Salesforce, and Adobe.What drives me is building high-performing teams and removing the friction that slows them down. Over my career, I\'ve-> Scaled TPM orgs from a handful of people to 50+ leaders, directors, and managers-> Partnered with C-suite executives to set technical direction and align business strategy with execution-> Rebuilt planning and delivery processes that improved efficiency by 25–35% across global organizations-> Built AI-as-workflow-catalyst strategies that redirect TPM teams from administrative overhead toward the prioritization, governance, and decision-making that actually requires human judgment.At Cisco Meraki, I lead a 50+ person TPM and Enterprise Program Management org overseeing a $6B portfolio, including AI strategy across Meraki, Splunk, ThousandEyes, and Catalyst.I\'ve also personally built AI-powered tooling — bots, automated reporting, and workflow agents — that my team relies on to reclaim time for strategic work. For me, AI isn\'t a strategy to talk about. It\'s how I actually run my team.Previously at Google Cloud, I redesigned strategy & ops planning for GCP, cutting the annual planning cycle from 10 to 6 months and protecting critical initiatives during budget constraints.I bring a beginner\'s mindset and stay light on process — because I\'ve seen firsthand that the best results come from adapting quickly to what teams and customers truly need, not from defaulting to what worked somewhere else.I believe the best TPM orgs aren\'t just program delivery machines. They\'re force multipliers that use every tool available, including AI, to create clarity and deliver results that matter.

Experience

1. Head of Technical Program Management

   Cisco Meraki

   Oct 2023 — Present · San Francisco, CA, US

   Leading a 53-person TPM and Portfolio PGM team supporting Meraki and Catalyst Center portfolio across Product Engineering, AI, Security & Compliance, and Strategic Partnerships

Education

• San José State University

  BA, Political Science Eastern European Studies

• University of Notre Dame - Mendoza College of Business

  Exect Mgmt Cert., Negotiation

• San José State University

  Bachelor of Business Administration - BBA, Business Administration and Management, General

• San José State University

  BS, Business Admin. Management

Skills

• Product Management
• Agile Methodologies
• Mobile Devices
• Saas
• Program Management
• Scrum
• Enterprise Software
• Software Project Management
• Agile Project Management
• Mobile Applications
• Cloud Computing
• Cross-Functional Team Leadership
• Software Development
• Vendor Management
• Pmp
• Product Marketing
• Professional Services
• Sdlc
• Telecommunications
• Software Engineering
• Management
• Partner Management
• Visio
• Testing
• Change Management
• Requirements Analysis
• Sharepoint
• Strategy
• Go-to-Market Strategy
• Project Management
• Quality Assurance
• Pmo
• Ms Project
• Start-Ups
• Product Development
• Crm
• Leadership
• Consulting
• Strategic Partnerships
• Requirements Gathering