James Muir
Business Analysis Manager @Royal London
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WORK HISTORY
Business Analysis Manager @Royal London
Edinburgh, GB
Driving digital transformation as part of Royal London’s Adviser Experience programme, leading a team of BAs across the Edinburgh and Cheshire offices.Key Contributions- Leading analysis across a multi-year, multi-stream transformation programme- Embedding best practice and uplifting BA maturity across business units- Aligning strategic goals with tactical delivery through focused leadership
EDUCATION
Holy Cross High School, Hamilton, South Lanarkshire
5 Highers at A and B level, 7 Ordinary Grades at A level
University of Strathclyde
Pg Dip Finance & Accountancy
University of Strathclyde
Bachelor of Science (BSc), Mathematics
SKILLS
ABOUT JAMES MUIR
As a Strategic Business Analyst and Change & IT Leader with over 30 years of experience in the UK Financial Services sector, I bring a rare blend of strategic insight, technical expertise, and leadership across business analysis, architecture, and delivery. My journey has taken me through some of the industry’s most respected organisations - including Royal London, Rathbones, Lloyds Banking Group, and Standard Life - where I’ve led transformational initiatives that align technology with business value.My core strength lies in shaping and delivering complex change through expert business analysis and governance. I’m a Certified HOBA® Business Architect, PRINCE2® 7 Practitioner, and I hold the BCS Advanced International Diploma in Business Analysis. These credentials support my practical leadership of multidisciplinary teams, large-scale programmes, and Agile transformations.What sets me apart is a relentless focus on outcomes - translating vision into roadmaps, navigating stakeholder priorities, and enabling sustainable solutions. Whether it’s digital adoption, regulatory compliance, or enterprise-wide process improvement, I thrive in environments where change is constant, and clarity is critical.I\'m passionate about mentoring high-performing teams, driving strategic value, and continuously learning. I’m open to connecting with professionals, organisations, and opportunities that share my drive for excellence in change leadership and business transformation.
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