James Smith

About James Smith

I am a skilled, honest leadership trainer that values communication and a people-focused approach to management and training. Data is at the epicenter of the madness of life and everything can be explained with a masterfully crafted email!(Or so the legend goes) I believe passion and continual education to be two pillars of career growth and find solace in growing my network.I am open to networking but will only respond to respectful, kind messages/inquiries.

Experience

1. Area Manager - West Coast

   Trp Co

   Jul 2024 — Present

   As the Area Manager for the West Coast, I am responsible for overseeing operations, performance, and strategy for the locations in my sphere of success. I ensure that each location meets/exceeds company standards, drives sales growth, maintains a highly involved, comprehensive customer service journey, and adheres to outlined policies and procedures. I work with leaders on developing their teams by upholding an energetic atmosphere that is growth driven both personally and professionally. I am also charged with communicating store needs to upper management and vice versa. This aspect of the role involves the implementation of brand initiatives, providing feedback on changes and gathering data that is utilized to guarantee success and accountability from all parties. Lastly, it’s my job to bring vibes! I love investing in people and being the silver lining during rough times.

Education

• The University of Memphis

  Bachelor’s Degree, Public Relations, Advertising, and Applied Communication

  2011 — 2015

• University of Memphis

  Bachelor of Arts - BA, Communication, Journalism, and Related Programs

• GIA (Gemological Institute of America)

  Graduate Gemologist, Gemology

  2019 — 2021