Julia M. Richardson Ramsey

About Julia M. Richardson Ramsey

I’m an operations leader who brings structure to complexity and drives results through strong systems, cross-functional coordination, and clear execution. I’ve led multimillion-dollar portfolios, built high-performing teams, and delivered scalable frameworks that improve efficiency, communication, and accountability.In my current role, I lead strategic programs and cross-functional portfolios at a 200+ person digital agency, where I am a founding team member of the Project Management Office. I develop knowledge management infrastructure, implement standardized project protocols, and lead client portfolios that doubled in revenue over three years, improving team utilization, protecting SME bandwidth, and increasing profitability. I also introduced automations that reduced recurring admin time by 10%, enabling smarter growth at scale.Earlier in my career, I built operational systems for small and mid-sized organizations, including leading CRM rollouts, revamping onboarding, and streamlining fulfillment. I oversaw 12+ full-cycle website launches in healthcare and biotech, and supported partner training, sales operations, and process improvements that drove accuracy, faster turnaround, and stronger client retention.How I Add Value Strategic operations & systems design Cross-functional project leadership (Agile & hybrid environments) KPI tracking, budget management, and process optimization PMO development & governance CRM and workflow implementation Stakeholder communication & team mentorship Vendor, partner, and client managementI’m always interested in connecting with others who are leading complex operational challenges.

Experience

1. Sr Manager, Project Management

   Seer Interactive

   Jan 2025 — Present

   I was hired to the new PM team to establish structure where none existed. Over three years, I built and scaled a Project Management Office (PMO), developed an operational foundation for a growing team, and led multimillion-dollar client portfolios in healthcare and B2B sectors. In January 2025, I was promoted from Manager to Senior ManagerKey Highlights: Founding team member building Seer’s first PMO and transitioned SMEs from admin-heavy tasks, improving profitability and utilization while protecting bandwidth for strategic work. Led a $3M+ portfolio across construction and healthcare clients, consistently delivering complex projects on time while managing competing priorities. Designed cross-functional workflows and implemented knowledge systems that improved documentation clarity, ownership, and efficiency across teams. Mentored and trained junior PMs, building onboarding programs and performance benchmarks to improve delivery consistency. Introduced AI-driven process automations that reduced recurring admin time by 10% per week across the department.

Education

• Clark University

  Bachelor of Arts (B.A.), Political Science and Government, German Studies

  2009 — 2013

• Universität Trier

  Politikwissenschaft und Germanistik

  2012 — 2012