John Mortenson
Instructional Designer @Carilion Clinic
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WORK HISTORY
Instructional Designer @Carilion Clinic
Roanoke, VA, US
Use consulting skills to identify needs and design learning solutions to support staff with the knowledge, tools, and skills they need to deliver world-class care to patients.ACCOMPLISHMENTS• Lead department effort to improve adherence to Adult Learning Principles in course development and classroom instruction.• Developed and taught class to help departmental staff improve consulting skills and measurement. • Lead overhaul of Epic online help system including implementing writing procedures, mastering RoboHelp authoring software, and training staff in technical writing standards. • Revised department templates for job aids, instructor guides, and more.
SKILLS
ABOUT JOHN MORTENSON
That moment of \"eureka\". when it finally clicks, the clouds part, and the angels…
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