Jennifer Montgomery
Strategic Leader. Innovative Change Agent. Progressive Business Operations Consultant.
- Role
- Senior Product Development Manager at American Express
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Jennifer Montgomery
Experienced business strategic leader with a demonstrated history of improving critical customer experience metrics and operational processes. Skilled in Customer Experience Strategy Creation & Implementation, Sales Support Tools, Strategic Marketing, Thought-Leadership, Business Culture/Environment Shifting and Development.Innovative change agent with a Master of Business Administration (M.B.A.) focused in Management. Feel free to reach me @ j••••••••@gmail.com.
Experience
Senior Product Development Manager
Jul 2022 — Present · US
Leads cross-functional teams, influences new product development at an innovative fintech and shape the way that AmEx builds lasting relationships with its customersResponsibilities include:•Developing and articulating the vision for how data and marketing technologies can support and enable customer engagement and revenue growth•Partners with Technology, Marketing, Servicing, Risk, Operations, Legal, and Compliance to bring new digital capabilities to market and drive sustainable growth•Manage ongoing project plans and coordinate multiple stakeholders•Coordinate and lead cross-functional meetings to manage tasks to the project timeline, status, progress, and lead change through the project plan•Support agile development planning and implementation of technology development projects that evolve product capabilities to build a best-in-class customer experiences
Education
Clark Atlanta University
Bachelor of Business Administration (B.B.A.), International Business and Marketing
2006 — 2010
Sam Houston State University
Master of Business Administration (M.B.A.), Management
2012 — 2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.