James Mingle
Insights Manager - Global Banking and Financial Services Client @AMS
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WORK HISTORY
Insights Manager - Global Banking and Financial Services Client @AMS
As an Insights Manager, I am responsible for the Insight delivery and relationship management with my client, ensuring all quality thresholds and KPIs are met, client satisfaction targets are achieved, and value is generated for AMS. I pride myself on building strong relationships with key client contacts, driving client satisfaction and best practice through continuous improvement and open communication. A further part of this responsibility, is ensuring my team’s achievement of insights delivery targets and KPI’s,(both quantitative and qualitative) whilst successfully achieving agreed upon budgets.
EDUCATION
Middlesex Community College
Associate's Degree
Queensland Rail
Higher Diploma in Hospitality Management (3‑year programme)
Acton-Boxborough Regional High School
High School Diploma
SKILLS
ABOUT JAMES MINGLE
As a Senior Manager for Insights and Intelligence, I am responsible for the Talent…
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