Jaime Hayward-Susoeff

Revenue Operations Leader | Sales Compensation, Pipeline & Forecast Optimization | Delivering Measurable ARR Growth & High-Performing Teams

Role
Head of Sales Compensation Design at Icertis
Location
Bellevue, WA, US
LinkedIn followers
500 followers

About Jaime Hayward-Susoeff

I’m a results-driven Revenue Operations leader with 15+ years of experience scaling Sales, Marketing, and Customer Success organizations across enterprise and high-growth companies. I specialize in GTM strategy, revenue operations, sales compensation, forecasting, and process optimization, enabling organizations to achieve predictable revenue growth and operational excellence.In my career, I’ve led the design and implementation of global sales compensation programs for hundreds of participants, built and scaled RevOps and Deal Desk functions, optimized CRM and CPQ systems, and delivered analytics frameworks that provide actionable insights on ARR, churn, pipeline, quota attainment, and sales productivity. I’ve driven measurable results, including reducing late renewals from 45% → 3%, cutting churn to 6% for unmanaged accounts, and improving time-to-delivery for compensation plan launches by over 4 months.I am passionate about building high-performing teams, mentoring talent, and fostering cross-functional alignment to drive revenue efficiency and growth. By combining people, process, and technology, I help organizations operate smarter, scale faster, and deliver measurable business outcomes.If you’re interested in connecting to discuss Revenue Operations strategy, GTM execution, sales enablement, or scaling high-impact RevOps teams, I’d love to connect.

Experience

  1. Head of Sales Compensation Design

    Icertis

    Aug 2023 — Present

Education

  • Regis University

    Political Science

  • San Francisco State University

    International Relations and Physics

Skills

  • Sales Compensation Planning
  • Cloud Computing
  • Solution Selling
  • Customer Relationships
  • Saas
  • Enterprise Software
  • Crm
  • Sales Compensation Plan Development
  • Finance
  • Leadership
  • Sales Operations
  • Sales Strategy
  • Strategic Planning
  • Deal Management
  • Order Management
  • Strategy
  • Process Improvement
  • Business Analytics
  • Rfp
  • Salesforce.com
  • Virtualization
  • Training & Development
  • People Development
  • Strategic Data Analysis
  • Account Reconciliation
  • Management
  • Callidus
  • Cross-Functional Team Leadership
  • Business Analysis
  • Presentations
  • Trend Analysis
  • Xactly
  • Salesforce
  • Business Process Improvement
  • Deals Desk
  • Cross-Cultural Communication Skills
  • Data Center
  • Sales
  • Forecasting
  • Sharepoint

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