Jerred Metts
Technical Writer at Apple
- Role
- Technical Writer Strategist at Apple
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
Writing/EditingView LinkedIn profile
About Jerred Metts
Content strategist. UX writer. Ice cream connoisseur. I strive to be a reliable bookmark between teams, making sure everyone is on the same page. I’m also too into puns for my own good. Send me some and I’ll send you ice cream recommendations.
Experience
Technical Writer Strategist
Oct 2025 — Present · Raleigh, NC, US
Education
University of South Florida
Bachelor of Arts (B.A.) Psychology
2008 — 2012
University of South Florida
Bachelor of Arts (B.A.) English
2008 — 2012
Skills
- Kcs
- Statistical Data Analysis
- Cloud Computing
- Blogging
- Jira
- Citrix
- Netscaler
- Video Production
- Salesforce Training
- Salesforce.com
- Internal Documentation Management
- Video
- Technical Documentation
- Affinity Designer
- Management
- Salesforce Content Migration
- Citrix Xendesktop
- Software Development
- Marketing Communications
- Software Documentation
- Confluence Management
- User Experience
- Google Analytics
- Snagit
- Camtasia
- Tutorials
- Adobe Ex
- Microsoft Office
- Enterprise Software
- Customer Service
- Customer Experience
- Content Migration
- Citrix Sharefile Troubleshooting
- Website Localization
- Editing
- Cloud Storage
- Software as a Service (Saas)
- Writing
- Salesforce.com Implementation
- Cloud Applications
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