Jeanne Marie Bidon
Operations & Communications Specialist | Legal Support | Community Engagement | Digital Strategy
- Role
- Front Desk Associate at Massage Envy
- Location
- Orange, CT, US
- LinkedIn followers
- 500 followers
About Jeanne Marie Bidon
As a multidisciplinary professional with a Bachelor\'s in English Law, a Master’s in…
Experience
Front Desk Associate
Sep 2023 — Present · Milford, CT, US
Maintained a clean, organized, and professional front desk and treatment area to create a welcoming and relaxing environment for all clients- Provided exceptional customer service both in person and over the phone by engaging clients in friendly conversation, addressing concerns, and ensuring all their needs were met before and after appointments- Promoted ongoing sales, seasonal promotions, and service packages; regularly encouraged and sold monthly memberships by highlighting long-term benefits to clients- Supported membership retention efforts by offering flexible options, such as membership freezes, to clients considering cancellation, helping reduce attrition- Monitored and managed inventory of skincare and retail products to ensure items were fully stocked, up to date, and not expired, contributing to a safe and high-quality client experience- Assisted in managing service provider schedules, balancing workloads and optimizing daily appointment availability to support staff well-being and clinic efficiency.
Education
University of East London
Bachelor of Laws - LLB
2016 — 2019
The London School of Economics and Political Science (LSE)
Master of Science - MS
2020 — 2021
Amity Regional High School
High School Diploma
2012 — 2016
The University of Edinburgh
Master of Laws - LLM
2019 — 2020
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