Juan Martin Balan
2X Founder | Now Building the AI Orchestration Layer for Customer Journeys @MindLab
- Role
- Co-founder & CEO at Mindlab Ai
- Location
- Newport Beach, CA, US
- LinkedIn followers
- 500 followers
About Juan Martin Balan
I’m a second-time founder and software executive with a sales-driven background and a…
Experience
Co-founder & CEO
Sep 2024 — Present · US
MindLab AI is an AI-first CX platform that enables companies to deploy intelligent, multi-agent systems across chat, voice, forms, and avatars—automating up to 80% of customer interactions. Unlike rule-based flows that cap out around 30%, our dynamic architecture adapts in real time to customer behavior, delivering faster resolutions, better experiences, and lower costs.
Education
Escuela Philips (ITPA)
Bilingual Mecatronic Technic
2004 — 2009
University of Buenos Aires
Engineer's degree
2007 — 2012
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