Joanna Nicolaysen

About Joanna Nicolaysen

It\'s my responsibility to manage and support company operations so that all business…

Experience

1. Senior Director of Operations

   Authentic Brands Group

   Sep 2019 — Present

   As Senior Director of Operations it is my responsibility to ensure the day-to-day activities of the company are running smoothly. In this role I assist in managing out-sourced services, facilities management, vendor negotiations, and system implementations. • Manage the day-to-day office operations of our NY Headquarters and support all global teams and office locations (Miami, Los Angeles, London) • Develop office policies and procedures to improve efficiencies • Execute company-wide administrative initiatives and projects, including office setups, office moves, security controls, and company relocation initiatives • Coordinate and support office build outs and international expansion projects • Work closely with HR and IT for onboarding and off-boarding of employees (onboarding tasks include account creation, equipment procurement, new hire orientation, physical workstation setup) • Manage relationships with building management and engineers, office supply and service vendors, security management and shipping vendors • Oversee corporate travel program and work closely with the agency to manage employee travel bookings • Review and reconcile bills and invoices for accuracy; Reconcile corporate American Express card for Operations and Travel expenditures • Review and approve vendor utilization and costs to ensure the company is paying per established terms and identify opportunities to negotiate reduced rates for services to reduce expenditures • Supervise an operations team of five and manage the onboarding and training of new team members • Compose all company-wide communications regarding processes, initiatives, and important notices • Partner with building management on workplace safety policy and action plan • Work closely with ABG teams and committees to help organize employee engagement events and initiatives

Skills

• Facebook
• Editing
• Blogging
• Social Media Marketing
• Marketing Strategy
• Management
• Newsletters
• Event Planning
• Account Reconciliation
• Training
• Social Media
• Website Updating
• Project Management
• Time Management
• Advertising
• Microsoft Office
• Microsoft Excel
• Vendor Relations
• Teaching
• Event Management
• Public Speaking
• Entertainment
• Recruiting
• Email Marketing
• Digital Marketing
• Human Resources
• Social Networking
• Marketing